Frequently asked
Questions
Everything clients most often ask about consultations, cosmetic aesthetics and our regenerative skin treatments.
Cosmetic Aesthetics
Why do I require a consultation for cosmetic aesthetic treatments?
All cosmetic injectable treatments are prescription-only and require a consultation with a qualified medical professional to determine suitability.
What cosmetic aesthetic treatments are offered at The Heritage Aesthetics Clinic?
At The Heritage Aesthetics Clinic, we offer a wide range of cosmetic aesthetics treatments to help rejuvenate your appearance.
All cosmetic aesthetic treatments are performed by our experienced team of Registered Nurses so you can trust you're in safe hands. Rejuvenate your heritage features and reach your aesthetic goals with a tailored long term treatment plan.
Why can't I see prices on wrinkle or volumising treatments?
These treatments involve prescription-only products that require an in-person consultation before a treatment plan and cost can be confirmed. Every individual's facial structure, goals, and recommended dosage are different, so pricing can vary significantly.
After your consultation, your practitioner will assess your needs and provide a personalised treatment plan along with an exact quote. This ensures your treatment is safe, appropriate, and designed specifically for you.
What brands of lines and wrinkles are stocked at The Heritage?
Due to TGA regulations, we cannot list or advertise the brand names of prescription-only products used for wrinkle or volumising treatments. During your consultation, our qualified Registered Nurses can discuss all available options which may best suit your aesthetic goals. This ensures that all advice and product recommendations are provided in a safe, compliant, and personalised manner.
What areas can be treated with cosmetic aesthetics?
Cosmetic aesthetic treatments can be used to refresh and balance different areas of the face by restoring volume, softening lines, and enhancing natural features. Common treatment areas include the nasolabial folds—the lines that run from the sides of the nose to the corners of the mouth—where fillers can help smooth and soften their appearance. The lips can be treated to gently enhance shape, definition, and fullness, creating a more balanced and youthful look. The cheeks are another key area, where restoring volume can lift the mid-face and improve overall contour.
Other areas that may be treated include the chin and jawline, which can be refined to create a more defined profile and balanced proportions, and the skin, where treatments can improve hydration, texture, and elasticity. Each treatment plan is customised after a professional consultation to ensure results that look natural and complement your individual facial features.
Classic Microneedling
What is Sylfirm X?
Sylfirm X uses ultra-fine, precision microneedles to deliver controlled radiofrequency energy deep into the skin. This pulsed thermal energy creates a powerful regenerative response, stimulating collagen production and strengthening the skin at a structural level.
Unlike traditional “cold” microneedling, radiofrequency microneedling delivers controlled heat into the deeper dermal layers, triggering more significant biological repair and long-term skin regeneration. This process improves skin firmness, clarity, and overall skin quality while preserving the integrity of your natural features.
Radiofrequency microneedling technologies such as Sylfirm X are globally recognised as some of the most advanced regenerative treatments available, with leading systems including Potenza, Genius RF, Infini, Morpheus8, and Secret RF. Sylfirm X stands apart through its dual-wave technology, allowing for more precise, selective treatment of both pigmentation and vascular concerns.
What skin concerns does Sylfirm X treat?
Sylfirm X is highly effective for treating: loss of firmness and early ageing; pigmentation and melasma; redness and rosacea; acne scarring; enlarged pores; fine lines and wrinkles; and overall skin quality and skin strengthening.
It improves not only how your skin looks, but how it functions.
How many treatments are needed?
A course of 3 treatments spaced approximately 4–6 weeks apart is typically recommended to achieve optimal collagen stimulation and visible improvement in skin quality. Each treatment builds upon the previous, progressively strengthening the skin and enhancing results.
For concerns such as pigmentation, redness, or acne scarring, a structured treatment plan is essential to effectively regenerate and restore the skin. Many clients also choose to continue with maintenance treatments every 6–12 months to preserve collagen, maintain skin integrity, and support long-term skin health.
Your treatment plan will be individually tailored during your consultation to ensure it aligns with your skin condition, goals, and heritage.
What makes Sylfirm X different from traditional microneedling?
Unlike traditional microneedling, Sylfirm X delivers controlled radiofrequency energy into the deeper layers of the skin. This stimulates significantly greater collagen and elastin production while also targeting abnormal blood vessels responsible for redness and melasma. This allows for more advanced correction and longer-lasting skin regeneration.
Can Sylfirm X prevent pre-mature aging?
Yes. From your mid-20s, collagen production naturally declines each year. Sylfirm X helps stimulate new collagen and strengthen existing tissue, helping slow visible ageing and maintain skin integrity over time. It is both a corrective and preventative treatment.
Why is Sylfirm X referred to as a regenerative treatment rather than a cosmetic treatment?
Sylfirm X works by activating your skin's natural regenerative processes, stimulating collagen production and restoring healthier skin function. Rather than temporarily improving the surface, it strengthens the skin from within, supporting long-term skin health and structural integrity.
How does Sylfirm X improve skin quality at a cellular level?
Sylfirm X creates controlled micro-injuries while delivering radiofrequency energy, triggering your skin's natural healing and regenerative processes. This stimulates new collagen formation, improves circulation, and strengthens the skin structure, resulting in thicker, healthier, and more resilient skin.
What's better, Morpheus8 or Sylfirm X?
While Morpheus8 focuses mainly on tightening and texture, Sylfirm X addresses vascular, pigment, and inflammatory conditions, in addition to collagen stimulation. It's a more versatile option for comprehensive skin rejuvenation.
Why combine Sylfirm X with skin boosters?
Adding either NCTF or peptide boosters to Sylfirm X amplifies your results. Sylfirm X creates controlled microchannels and stimulates collagen, while the boosters deliver key nutrients and signals for optimal regeneration. The combination ensures faster recovery and enhanced hydration; firmer, stronger, and healthier skin; improved long-term skin quality and resilience; and natural, heritage-preserving results.
Most clients choose to combine Sylfirm X with a skin booster to get the maximum visible and structural benefits, making it the ultimate regenerative treatment.
NCTF Skin Boosters
What is an NCTF skin booster?
NCTF (New Cellular Treatment Factor) is a medical-grade revitalisation treatment containing over 50 active ingredients, including vitamins, hyaluronic acid, amino acids, and antioxidants. It works at a cellular level to nourish, hydrate, and regenerate the skin.
Why add NCTF to Sylfirm X as an add on?
When combined with Sylfirm X, NCTF is delivered deep into the skin through the microchannels created during treatment. This enhances skin hydration, restores radiance, and supports collagen and elastin production, resulting in firmer, healthier, and more resilient skin.
Who is it suitable for?
NCTF boosters are ideal for anyone looking to improve skin texture, hydration, radiance, and overall quality, whether to prevent ageing or target early signs of ageing, fine lines, and dullness.
Peptide Skin Boosters
What are peptide skin boosters?
Peptide boosters contain specialised signalling molecules that “communicate” with skin cells to stimulate collagen production, improve repair processes, and strengthen the skin barrier. They are particularly effective for improving firmness, texture, and long-term skin health.
Why add a peptide booster to Sylfirm X?
Combining a peptide skin booster with Sylfirm X allows the peptides to penetrate deeply, enhancing collagen regeneration and accelerating skin repair. This combination not only improves immediate results such as firmness and texture but also strengthens the skin to prevent future collagen loss, making it a perfect long-term skin health strategy.
Who is it suitable for?
Peptide boosters are ideal for anyone looking to improve skin strength, resilience, and elasticity, particularly those concerned with early signs of ageing or wanting to maintain long-term skin integrity.
Still have a question? Our nurses are happy to talk it through at your consultation.
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